In a recent article in LightReading, Mike Dano quotes Dan Rampton of Meta as saying that the immersive metaverse experience is going to require a customer latency between 10 and 20 milliseconds.

The quote came from a Wireless Infrastructure Association Connect (WIAC) trade show presentation. Dano says the presentation was aimed at big players like American Tower and DigitalBridge, which are investing heavily in major data centers. Meta believes we need a lot more data centers closer to users to speed up the Internet and reduce latency.

Let me put the 10-20 millisecond latency into context. Latency, in this case, would be the total delay of signal between a user and the data center that is controlling the metaverse experience. Meta is talking about the network that will be needed to support full telepresence where the people connecting virtually can feel like they are together in real-time. That virtual connection might be somebody having a virtual chat with their grandmother or a dozen people gaming.

The latency experienced by anybody connected to the Internet is the accumulation of a number of small delays.

It’s easy to talk about the metaverse as if it’s some far-future technology. But companies are currently investing tens of billions of dollars to develop the technology. The metaverse will be the next technology that will force ISPs to improve networks. Netflix and streaming video had a huge impact on cable and telephone company ISPs, which were not prepared to have multiple customers streaming video at the same time. Working and schooling from home exposed the weakness of the upload links in cable company, fixed wireless, and DSL networks. The metaverse will push ISPs again.

Meta’s warning is that ISPs will need to have an efficient network if they want their customers to participate in the metaverse. Packets need to get out the door quickly. Networks that are overloaded at some times of the day will cause enough delay to make a metaverse connection unworkable. Too much jitter will mean resending missed packets, which adds significantly to the delay. Networks with low latency like fiber will be preferred. Large data centers closer to users can shave time off the latency. Customers will figure this out quickly and migrate to ISPs that can support a metaverse connection (or complain loudly about ISPs that can’t). It will be curious to see if ISPs will heed the warnings coming from companies like Meta or if they will wait until the world comes crashing down on their heads (which has been the historical approach to traffic management)

By Doug Dawson, President at CCG Consulting Dawson has worked in the telecom industry since 1978 and has both a consulting and operational background. He and CCG specialize in helping clients launch new broadband markets, develop new products, and finance new ventures.

Dawson has worked in the telecom industry since 1978 and has both a consulting and operational background. He and CCG specialize in helping clients launch new broadband markets, develop new products, and finance new ventures.

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